Privacy Policy

Last Updated: January 16, 2026

1. INTRODUCTION

EVONET GLOBAL JAPAN株式会社 ("Company", "We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform Evo Mana (the "Platform").

This policy is designed to comply with the Act on the Protection of Personal Information (APPI) of Japan and other applicable data protection laws.

2. INFORMATION WE COLLECT

2.1. Information You Provide

• Account Information: Email address, username, and password when you create an account
• Payment Information: Credit card details, billing address (processed by our payment partners)
• Game Account Information: User ID, Server ID, and other identifiers required for product delivery
• Communication Data: Messages and inquiries you send to our customer support

2.2. Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, purchase history
• Cookies and Tracking Technologies: Session cookies, analytics cookies, and similar technologies

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• Service Delivery: To process orders, deliver products, and provide customer support
• Account Management: To create and manage your account, verify your identity
• Payment Processing: To process transactions and prevent fraud
• Communication: To send order confirmations, updates, and respond to inquiries
• Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

4. DISCLOSURE OF INFORMATION

We may share your information with:

• Payment Processors: Evonet, Stripe, and other payment service providers to process transactions
• Game Publishers: To deliver products to your game account
• Service Providers: Third-party vendors who assist with our operations (hosting, analytics)
• Legal Authorities: When required by law, court order, or government request

We do NOT sell your personal information to third parties for marketing purposes.

5. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside of Japan, including countries where our payment processors and game publishers operate. We ensure appropriate safeguards are in place to protect your data in accordance with APPI requirements.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records are retained for a minimum of 7 years in accordance with Japanese tax and commercial law requirements.

7. SECURITY MEASURES

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security audits and vulnerability assessments
• Access controls and employee training

8. YOUR RIGHTS (APPI)

Under the Act on the Protection of Personal Information (APPI), you have the right to:

• Access: Request disclosure of your personal information held by us
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information under certain circumstances
• Suspension: Request suspension of use of your personal information

To exercise these rights, please contact us using the information provided below.

9. COOKIES POLICY

We use the following types of cookies:

• Essential Cookies: Required for the Platform to function properly
• Analytics Cookies: Help us understand how visitors use our Platform
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

10. CONTACT INFORMATION

For privacy-related inquiries or to exercise your rights, please contact:

Personal Information Protection Manager
EVONET GLOBAL JAPAN株式会社
Representative Director: Tanaka Hiroshi (田中 宏)
〒104-0042
東京都中央区入船二丁目3番7号 TSUKIJI EAST SQUARE 8階
Email: [email protected]
Phone: 0570-00-1542 (Mon-Fri 10:00-18:00 JST)